Frequently Asked Questions
Can the products' label, packaging, and design be customized?
Yes, we offer comprehensive customization services to meet your specific branding requirements.
What is your monthly production capacity?
Our factory is capable of producing 50,000 sets of lighting systems per month to ensure stable supply for bulk orders.
What is your minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation.
How soon is the lead time for orders?
For sample orders, lead time is 3-5 days. For bulk orders, it typically ranges between 15-35 days depending on the volume.
What is the expected lifetime of your lighting systems?
Our lighting systems are designed to operate for at least 3 years or 50,000 hours; however, bulbs should be maintained or replaced regularly for optimal performance.
How do you guarantee product quality?
A professional quality inspection team monitors the production to ensure a low defective rate. We take full responsibility through our wholesome after-sales support system.
