Q:Can your products’ label, packaging, design be customized?
A: Yes, we offer professional customization services for product labels, packaging configurations, and specific lighting design layouts.
Q:What is your monthly production capacity?
A: Our factory production capacity is 50,000 sets of lighting systems per month to meet large-scale project demands.
Q:What is your minimum order quantity (MOQ)?
A: Normally the standard MOQ is 100pcs, but we also accept smaller sample orders for evaluation by quality clients.
Q:How long is the typical lead time?
A: For sample orders, the lead time is 5-10 days. For bulk wholesale orders, it is approximately 30-45 days.
Q:What is the expected lifetime of your lighting systems?
A: Our LED grow lighting systems are built to run for at least 3 years under standard operations; light bulbs and parts should be maintained regularly.
Q:How do you guarantee product quality?
A: Quality is managed by a professional quality inspection team that maintains low defect rates, backed by comprehensive after-sales support systems.
