❓ Frequently Asked Questions
Q: Can your products' label, packaging, and design be customized?
A: Yes, we offer comprehensive customization services for labels, packaging, and product design.
Q: What is your monthly production capacity?
A: Our factory has a production capacity of 50,000 sets of lighting systems per month.
Q: What is your minimum order quantity (MOQ)?
A: Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation.
Q: What is the typical lead time for orders?
A: For sample orders, the lead time is 3-5 days. For bulk orders, it ranges from 15-35 days.
Q: How do you guarantee product quality?
A: Our professional product quality inspection team ensures a low defective rate. Furthermore, we provide a wholesome after-sales support system.
Q: What are your standard terms of payment?
A: Generally, terms are 30% T/T in advance and 70% balance before shipment, though terms may vary by country.
