❓ Frequently Asked Questions
Can your products' label, packaging, and design be customized?
Yes, we offer comprehensive customization services on labels, packaging, and product designs to meet your specific requirements.
What is your monthly production capacity for these systems?
Our factory is equipped to produce up to 50,000 sets of lighting systems per month, ensuring stable supply for bulk orders.
What is the minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation for our clients.
How long is the typical lead time for orders?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges between 15-35 days depending on the volume.
How do you guarantee the quality of the lighting systems?
A professional product quality inspection team ensures a low defective rate. We also provide full after-sales support according to our quality guarantee system.
What are your standard terms of payment?
Generally, we require 30% T/T in advance and a 70% balance before shipment. Terms may vary slightly depending on the country.
